FAQs

Summary

Addressing frequently asked questions from publishers and users.

Description

FAQs cover common issues and questions that are asked, and can be used to shape implementers’ thinking very early in their process, addressing misconceptions before too much work happens. They can also be a useful reference resource - common solutions to regular issues can be recorded in a single place.

Prioritisation Factors

• If a standard helpdesk has sufficient traffic to be able to identify common issues

Deprioritisation Factors

• If a standard wants to ensure that they are in contact with all implementers from an early stage